We are pleased to inform you that all previously failed email messages from the incident between 20:00 and 21:38 have now been successfully reprocessed and delivered.
No further action is required from senders. If you continue to experience any delivery issues, please contact our support team for assistance.
Thank you for your patience and understanding.
Jun 14
No incidents on this day.
Jun 13
No incidents on this day.
Jun 12
No incidents on this day.
Jun 11
No incidents on this day.
Jun 10
No incidents on this day.
Jun 09
No incidents on this day.
Jun 08
We are pleased to inform you that all previously failed email messages from the incident between 20:00 and 21:38 have now been successfully reprocessed and delivered.
No further action is required from senders. If you continue to experience any delivery issues, please contact our support team for assistance.
Thank you for your patience and understanding.
Timeframe: 20:00 – 21:38
We experienced an issue where all our IP addresses on one of our ISP connections were blacklisted by Spamhaus.
To maintain service continuity, we rerouted all email traffic through our secondary ISP, ensuring delivery to our customers' Exchange servers.
Unfortunately, some emails were not delivered before the rerouting took effect. We are currently in the process of resending those messages.
Some senders may have received bounce notifications indicating failed delivery to our customers' mail servers. These messages will be reprocessed and delivered as expected.
We apologize for the inconvenience and appreciate your understanding.